Orders & Shipping
I am buying
Available Area: Penang, Klang Valley, Seremban, Melaka & Johor ONLY
Delivery Duration: within 2-3 working days
Delivery Schedule: Klang Valley and Penang
- Order received after 10.00am on Monday, will delivery on Thursday.
- Order received after 10.00am on Wednesday, will delivery on Sunday.
- Order received after 10.00am on Saturday, will delivery on Tuesday.
**Please note that if the first delivery fails and a second delivery is requested, we will charge an additional fee.
Klang Valley
(approximate distance from outlet)
** Delivery on Tuesday, Thursday and Sunday.
-
ZONE 1 (< 15 km)
RM 15 | Get free delivery with above RM 150 purchase! Check postcode -
ZONE 2 (15-30 km)
RM 25 | Get free delivery with above RM 250 purchase! Check postcode -
ZONE 3 (30-40 km)
RM 50 | Get free delivery with above RM 400 purchase! Check postcode
Seremban
** Delivery on Friday only.
RM 20 | Get free delivery with above RM 200 purchase! Check postcode
Melaka
** Delivery on Monday, Wednesday and Friday.
RM 15 | Get free delivery with above RM 150 purchase! Check postcode
Johor
Delivery on Monday – Saturday (except Sunday and Public Holidays)
** Paloh Delivery on Wednesday only
** Muar Delivery on Tuesday & Friday only
-
ZONE 1
RM 15 | Get free delivery with above RM 150 purchase! Check postcode -
ZONE 2
RM 15 | Get free delivery with above RM 250 purchase! Check postcode -
ZONE 3
RM 30 | Get free delivery with above RM 300 purchase! Check postcode
Penang
-
ZONE 1
RM 12 | Get free delivery with above RM 100 purchase!
*Deliver day: Mon, Wed, Fri -
ZONE 2
RM 12 | Get free delivery with above RM 150 purchase!
*Deliver day: Mon, Wed, Fri -
ZONE 3
RM 25 | Get free delivery with above RM 250 purchase!
*Deliver day: Wednesday only
Standard Delivery
Available Area: Whole of Malaysia (West + East Malaysia)
Delivery Fee: RM 10 (West Malaysia) | Delivery fee according to the weight (East Malaysia)
Free Delivery: West Malaysia RM 100+
Delivery Duration: Standard Delivery (3 – 5 working days)
*All orders will be delivered via NinjaVan.
Please note: If your are trying to order fresh produce & frozen goods to unavailable areas, you will not be able to process the order.
I want to do local pick up
The following are the ZENXIN Outlets in Malaysia. Customers can choose the nearest outlet to pick up the order(s). Find ZENXIN Outlet
Payment Methods
To pay using PayPal
- Choose “PayPal”
- Check “I have read and agree to the website terms and conditions”
- Click “PROCEED TO PAYPAL”
- Option 1: Log into your PayPal account if you have one
Option 2: just pay directly with Debit or Credit Card. - If you click Option 2: Simply fill in your Card Details, Billing Details, Contact Details, and click "Pay Now"
*PayPal is secure and encrypted. For more info: PayPal Safety - Bank Transaction SMS Notice
You will receive two SMS:- The first SMS is an authorization message
- The second SMS is the amount we receive
When an item is out of stock, we receive less. The extra fund is refunded directly back to your bank account.
To find out more about PayPal, you can also contact us directly:
Call or Whatsapp: +6 012 7058199
Email: [email protected]
Accept all these payment methods by integrating with ipay88 payment gateway.
- Visa/ Master Card
- Online Banking (FPX)
- E-Wallets (Touch N Go, Boost, GrabPay, Maybank QRPay, and ShopeePay).
Return and Refund
Order paid via PayPal:
- Refund amount will be directly credit back into customer PayPal account within 7-14 working days.
Order paid via iPay88:
- Bank transfer:
Refund amount will be directly credit back into customer bank account within 7-14 working days.
**According to the regulations of the bank, since our bank account is a business account, if this refund method is used, the customer needs to provide the bank account number, bank name, account owner name and IC number for refund.
