Delivery & Payment

I am buying

Fresh & Frozen Products (+ dry goods)

Available Area: Penang, Klang Valley, Seremban, Melaka & Johor only
Delivery Duration: within 2-3 working days
**Please note that if the first delivery fails and a second delivery is requested, we will charge an additional fee.

Delivery Fee:  
Klang Valley

(approximate distance from outlet)

** Delivery on Tuesday, Thursday and Sunday.

<15 km RM 15 | Get free delivery with above RM 150 purchase! > Check your post code
15-30 km RM 25 | Get free delivery with above RM 250 purchase! > Check your post code
30-40 km RM 50 | Get free delivery with above RM 400 purchase! > Check your post code
40 km + RM 75 | Get free delivery with above RM 500 purchase! > Check your post code
Seremban

** Delivery on Wednesday and Friday.

RM 20 | Get free delivery with above RM 200 purchase! > Check your post code
Melaka

** Delivery on Monday, Wednesday and Friday.

RM 15 | Get free delivery with above RM 150 purchase! > Check your post code
Johor

** Delivery on Monday – Saturday
(except Sunday and Public Holidays)

** Paloh Delivery on Wednesday only

** Muar Delivery on Tuesday & Friday only

RM 15 | Get free delivery with above RM 150 purchase! > Check your post code

RM 15 | Get free delivery with above RM 250 purchase! > Check your post code

RM 30 | Get free delivery with above RM 300 purchase! > Check your post code

Penang

** Delivery on Monday, Wednesday and Friday.

RM 8 | Get free delivery with above RM 100 purchase!

Zone 1 : Bayan Lepas , Tanjung Tokong, Tanjung Bungah, Georgetown.

> Check your post code

RM 12 | Get free delivery with above RM 100 purchase!

Zone 2: Batu Ferringhi, Penang Hill, Ayer Itam, Jelutong, Gelugor, Batu Maung, Georgetown.

> Check your post code

RM 20 | Get free delivery with above RM 200 purchase!

Zone 3 : Bukit Mertajam, Permatang Pauh, Butterworth.

> Check your post code

Dry Goods

Standard Delivery

Available Area: Whole of Malaysia (West + East Malaysia)
Delivery Fee: RM 8 (West Malaysia)
Free Delivery: West Malaysia RM 100+  |  East Malaysia RM 300+
Delivery Duration: Standard Delivery (3 – 5 working days)

Please note: If your are trying to order fresh produce & frozen goods to unavailable areas, you will not be able to process the order.

I want to do local pick up

The following areas offer local pickup

The following are the ZENXIN Outlets in Malaysia. Customers can choose the nearest outlet to pick up the order(s). >> ZENXIN Outlet

Payment Methods

Paying with PayPal

To pay using PayPal

Go to Check Out page, fill in Shipping Details, then:

  1. Choose “PayPal”
  2. Check “I have read and agree to the website terms and conditions”
  3. Click “PROCEED TO PAYPAL”

This will forward you to a secure PayPal payment page.

Paying with PayPal

Option 1. Log into your PayPal account if you have one.
Option 2. Or just pay directly with Debit or Credit Card.

PayPal Gateway

If you click Option 2
Simply fill in your

  • “Card Details”,
  • “Billing Details”
  • “Contact Details”

And click “Pay Now”

*PayPal is secure and encrypted. For more info: PayPal Safety 

PayPal Gateway 2

Bank Transaction SMS Notice
You will receive two SMS:

  1. The first SMS is an authorization message
  2. The second SMS is the amount we receive

When an item is out of stock, we receive less. The extra fund is refunded directly back to your bank account. Refer to image for example.

PayPal SMS

To find out more about PayPal, you can also contact us directly:
Call or Whatsapp: +6 012 7058199
Email: [email protected]

Paying with iPay88

Accept all these payment methods by integrating with ipay88 payment gateway.
Online Banking, E-Wallet, Credit Card

Return & Refund

Refund

How seller refund out of stock items?

ZENXIN outlet staff will contact customers to confirm stocks availability and delivery details after orders is placed. The out of stock items and amount will be refunded based on both party agreement.

Paypal: 
Refund amount will be directly credit back into customer Paypal account or bank channel customer using to pay within 1-2 working days.

Ipay88: 
Seller will initiate refund from iPay88. Refund amount will be directly credit back into customer bank account within 7-14 working days.

I am buying

Fresh & Frozen Products (+ dry goods)

Available Area
Penang, Klang Valley, Melaka,  Seremban & Johor only
**Please note that if the first delivery fails and a second delivery is requested, we will charge an additional fee.

Klang Valley
Delivery Schedule: Tuesday, Thursday and Sunday.

Zone 1 <15 km: RM 15 | Get free delivery with above RM 150 purchase!
> Check your postcode now

Zone 2 (16-30 km): RM 25 | Get free delivery with above RM 250 purchase!
> Check your postcode now

Zone 3 (31-40 km): RM 50 | Get free delivery with above RM 400 purchase!
> Check your postcode now

Zone 4 (41-50 km): RM 75 | Get free delivery with above RM 500 purchase!
> Check your postcode now

Melaka
Delivery Schedule: Tuesday & Thursday
RM 15 | Get free delivery with above RM 150 purchase!
> Check your postcode now

Seremban
Delivery Schedule: Wednesday & Friday
RM 20 | Get free delivery with above RM 200 purchase!
> Check your postcode now

Johor
Delivery Schedule: Monday – Saturday
Zone 1: RM 15 | Get free delivery with above RM 150 purchase!
> Check your postcode now
Zone 2: RM 15 | Get free delivery with above RM 250 purchase!
> Check your postcode now
Zone 3: RM 30 | Get free delivery with above RM 300 purchase!
> Check your postcode now

Penang Island
Delivery Schedule: Monday, Wednesday and Friday
Reminder:
Order before 9am will process on the same day, while order after 9am will be processed on the next day

Zone 1 (< 5 km)
RM 8 | Get free delivery with above RM 100 purchase!
> Check your postcode now

Zone 2 (5 – 15 km)
RM 12 | Get free delivery with above RM 100 purchase!
> Check your postcode now

Zone 3 (16 – 30 km)
RM 20 | Get free delivery with above RM 200 purchase!
> Check your postcode now

Dry Goods Only

Available Area: Whole of Malaysia (West + East Malaysia)
Delivery Fee: RM 8 (West Malaysia)
Free Delivery: West Malaysia RM 100+  |  East Malaysia RM 300+
Delivery Duration: Standard Delivery (3 – 5 working days)

Please note: If your are trying to order fresh produce & frozen goods to unavailable areas, you will not be able to process the order.

I want to do local pick up

The following areas offer local pickup

The following are the ZENXIN Outlets in Malaysia. Customers can choose the nearest outlet to pick up the order(s). >> ZENXIN Outlet

Payment Methods

Paying with PayPal

To pay using PayPal

Go to Check Out page, fill in Shipping Details, then:

  1. Choose “PayPal”
  2. Check “I have read and agree to the website terms and conditions”
  3. Click “PROCEED TO PAYPAL”

This will forward you to a secure PayPal payment page.

Paying with PayPal

Option 1. Log into your PayPal account if you have one.
Option 2. Or just pay directly with Debit or Credit Card.

PayPal Gateway

If you click Option 2
Simply fill in your

  • “Card Details”,
  • “Billing Details”
  • “Contact Details”

And click “Pay Now”

*PayPal is secure and encrypted. For more info: PayPal Safety 

PayPal Gateway 2

Bank Transaction SMS Notice
You will receive two SMS:

  1. The first SMS is an authorization message
  2. The second SMS is the amount we receive

When an item is out of stock, we receive less. The extra fund is refunded directly back to your bank account. Refer to image for example.

PayPal SMS

To find out more about PayPal, you can also contact us directly:
Call or Whatsapp: +6 012 7058199
Email: [email protected]

Paying with iPay88

Accept all these payment methods by integrating with ipay88 payment gateway.
Online Banking, E-Wallet, Credit Card