Delivery & Payment

I am buying

Fresh & Frozen Products (+ dry goods)

Available Area: Penang, Klang Valley, Seremban, Melaka & Johor only
Delivery Duration: within 2-3 working days

Delivery Fee:

 

Klang Valley

(approximate distance from outlet)

** Delivery on Tuesday, Thursday and Sunday.

<15 km

RM 15 | Get free delivery with above RM 150 purchase! > Check your post code

15-30 km

RM 25 | Get free delivery with above RM 250 purchase! > Check your post code

30-40 km

RM 50 | Get free delivery with above RM 400 purchase! > Check your post code

40 km +

RM 75 | Get free delivery with above RM 500 purchase! > Check your post code

Seremban

RM 20 | Get free delivery with above RM 150 purchase! > Check your post code

Melaka

RM 15 | Get free delivery with above RM 150 purchase!

Johor

** Delivery on Monday – Saturday
(except Sunday and Public Holidays)

RM 15 | Get free delivery with above RM 150 purchase!

Penang

** Delivery on Monday, Wednesday and Friday.

RM 15 | Get free delivery with above RM 150 purchase!

Zone 1 : Bayan Lepas , Tanjung Tokong, Tanjung Bungah, Georgetown.

Zone 2: Batu Ferringhi, Penang Hill, Ayer Itam, Jelutong, Gelugor, Batu Maung, Georgetown.

RM 20 | Get free delivery with above RM 250 purchase!

Zone 3 : Bukit Mertajam, Permatang Pauh, Butterworth.

 

Dry Goods Only (below 5 kg)

Standard Delivery

Available Area: Whole of Malaysia (West + East Malaysia)
Delivery Fee: PosLaju Rates (click to download)
Free Delivery: West Malaysia RM 100+  |  East Malaysia RM 300+

Express Delivery

Approximate distance from outlet

Delivery Fee:

Klang Valley

15-30 km

RM 15 | Get free delivery with above RM 150 purchase!

Seremban

<10 km

Melaka

<15 km

Johor

<15 km

Penang

Zone 1 (< 5 km)

Zone 2 (5- 15 km)

Zone 3 (15 – 30 km)

Delivery Duration: Standard Delivery (3 – 5 working days)  | Express Delivery (next day delivery)

Please note: If your are trying to order fresh produce & frozen goods to unavailable areas, you will not be able to process the order.

I want to do local pick up

The following areas offer local pickup
Area Details
Selangor

(+Seremban)

ZENXIN ORGANIC FOOD (Sri Petaling)
No. 90 Jalan Radin Anum 1,
Taman Sri Petaling,
57000 Kuala Lumpur
Tel: +60 (3) 9059 5299 / +60(3)9058 8969
H/P: +60 (19) 224 5148
Email: [email protected]ZENXIN ORGANIC FOOD (Damansara Uptown)
43G, Jalan SS21/37, Damansara Uptown,
47400 Petaling Jaya, Selangor
Tel: +60 (3) 7496 6335
Text: +06 (12) 608 6335
Email: [email protected]
Penang ZENXIN ORGANIC FOOD (Penang)
98-G-19, Jalan Fettes,
Bandar Tanjong Tokong,
11200, Pulau Pinang.
Tel: +60 (4) 8920798
Fax: +60 (4) 8920798
Email: [email protected][email protected]
Melaka ZENXIN AGRI-ORGANIC FOOD (Melaka Raya)
No.585, Jalan Melaka Raya,
Taman Melaka Raya,
75000 Melaka
Tel: +60 (6) 2881299
Email: [email protected]

Payment Methods

Paying with PayPal

To pay using PayPal

Go to Check Out page, fill in Shipping Details, then:

  1. Choose “PayPal”
  2. Check “I have read and agree to the website terms and conditions”
  3. Click “PROCEED TO PAYPAL”

This will forward you to a secure PayPal payment page.

Paying with PayPal

Option 1. Log into your PayPal account if you have one.
Option 2. Or just pay directly with Debit or Credit Card.

PayPal Gateway

If you click Option 2
Simply fill in your

  • “Card Details”,
  • “Billing Details”
  • “Contact Details”

And click “Pay Now”

*PayPal is secure and encrypted. For more info: PayPal Safety 

PayPal Gateway 2

Bank Transaction SMS Notice
You will receive two SMS:

  1. The first SMS is an authorization message
  2. The second SMS is the amount we receive

When an item is out of stock, we receive less. The extra fund is refunded directly back to your bank account. Refer to image for example.

PayPal SMS

To find out more about PayPal, you can also contact us directly:
Call or Whatsapp: +6 012 7058199
Email: [email protected]

Return & Refund

Refund

How seller refund out of stock items?

ZENXIN outlet staff will contact customers to confirm stocks availability and delivery details after orders is placed. The out of stock items and amount will be refunded based on both party agreement.

Paypal: 
Refund amount will be directly credit back into customer Paypal account or bank channel customer using to pay within 1-2 working days.

Ipay88: 
Seller will initiate refund from iPay88. Refund amount will be directly credit back into customer bank account within 7-14 working days.

I am buying

Fresh & Frozen Products (+ dry goods)

Available Area
Penang, Klang Valley, Melaka & Johor only

Delivery Fee & Schedule

Klang Valley
Delivery Schedule: Sunday – Friday (Closed on Saturday)
<15 km: RM 15 | Get free delivery with above RM 150 purchase!
—Zip Codes—
43300, 43207, 46000, 46050, 46100, 46150, 46200, 46300, 46506, 46700, 47180, 47190, 43400, 43300, 50000, 50050, 50150, 56000, 56100, 50300, 57000, 57100, 50460, 50470, 58000, 58100, 58200, 50500, 59000, 59100, 59200, 55100, 55200, 55300

*Special 12.12 Promotion | Get FREE DELIVERY with purchase above RM100!

15-30 km: RM 25 | Get free delivery with above RM 250 purchase!
—Zip Codes—

68000, 68100, 63000, 63100, 63200, 63300, 53100, 43007, 43009, 43558, 41700, 55100, 46350, 46400, 47300, 47301, 47308, 47400, 47410, 47500, 47800, 47810, 47820, 47830, 47100, 47110, 47120, 47130, 47140, 47150, 47160, 47170, 40100, 40200, 40300, 40400, 40470, 40500, 40502, 47200, 47500, 47600, 47610, 47620, 47630, 47640, 47650, 47100, 62000, 62007, 62050, 62100, 62150, 62200, 62250, 62300, 62502, 62504, 62505, 62506, 62510, 62512, 62514, 62516, 62517, 62518, 62519, 62520, 62522, 62524, 62526, 62527, 62530, 62532, 62536, 62540, 62542, 62546, 62550, 62551, 62570, 62574, 62576, 62582, 62584, 62590, 62592, 62594, 62596, 62602, 62604, 62605, 62606, 62616, 62618, 62620, 62623, 62624, 62628, 62630, 62632, 62648, 62652, 62654, 62662, 62668, 62670, 62674, 62675, 62676, 62677, 62686, 62692, 62988, 50088, 50100, 50200, 50250, 50350, 50400, 50450, 50480, 50490, 60000, 51000, 51100, 51200, 52000, 52200, 53000, 53100, 53200, 53300, 54000, 54100, 54200, 55000, 53300

31km+: No delivery service available as of now

Melaka
Delivery Schedule: Tuesday & Thursday
RM 15 | Get free delivery with above RM 100 purchase!
—Zip Codes—

75000, 75050, 75150, 75200, 75260, 75450, 76450, 76300, 73000, 77000, 78000, 78300

Johor
Delivery Schedule: Everyday
RM 15 | Get free delivery with above RM 150 purchase!
—Zip Codes—

86400, 83700, 83000, 86000, 86100
NEW coverage:
80200, 81300, 79150, 81200, 79100 (Delivery only available on thursday), 81300, 80990, 81310, 81100, 81000, 81250, 81750, 80000, 80050, 80100, 80150, 80250, 80300, 80350, 80400, 80500

Penang Island
Delivery Schedule: Everyday
Reminder:
Order before 9am will process on the same day, while order after 9am will be processed on the next day

Zone 1 (< 5 km)
RM 10 | Get free delivery with above RM 150 purchase!
*Delivery by: Zx Driver (Mon, Wed, Fri)
Weekly Boxes (4 boxes per order): RM10 off on delivery fee per order!
(RM10 x 4) – RM10 = RM30
—Zip Codes—
Bayan Lepas: 11900,11950
Tanjung Tokong: 10470
Tanjung Bungah: 11200
Georgetown: 10050,10250,10350

Zone 2 (5 – 15 km)
RM 15 | Get free delivery with above RM 150 purchase!
*Delivery by: Zx Driver (Mon, Wed, Fri)
Weekly Boxes (4 boxes per order): RM10 off on delivery fee per order!
(RM15 x 4) – RM10 = RM50
—Zip Codes—
Batu Ferringhi: 11100
Penang Hill: 11300
Ayer Itam: 11500
Jelutong: 11600, 11609
Gelugor: 11700
USM Pulau Pinang: 11800
Batu Maung: 11960
Bayan Lepas (Teluk Kumbar): 11910, 11920
Georgetown Pulau Pinang:
10000 10100 10150 10160 10200 10300 10400 10420 10450 10460 10500 10502 10503 10504 10505 10506 10508 10512 10514 10516 10518 10520 10524 10534 10538 10540 10542 10546 10550 10551 10552 10558 10560 10564 10566 10570 10576 10578 10582 10590 10592 10593 10594 10596 10600 10604 10609 10610 10612 10620 10622 10626 10628 10634 10646 10648 10660 10661 10662 10668 10670 10672 10673 10674 10676 10690 10710 10720 10730 10740 10750 10760 10770 10780 10790 10800 10810 10820 10830 10840 10850 10910 10920 10990 11050 11060 11400 11409 11460

Zone 3 (15 – 30 km)
RM 20 | Get free delivery with above RM 250 purchase!
*Delivery by: Zx Driver (Mon only)
Weekly Boxes (4 boxes per order): RM10 off on delivery fee per order!
(RM20 x 4) – RM10 = RM70
—Zip Codes—

Bukit Mertajam: 14000, 14007, 14009, 14020
Permatang Pauh: 13500
Butterworth: 12000, 12100, 12200, 12300, 12344, 12345, 12700, 12710, 12720, 12990, 13000, 13009, 13020, 13030, 13050, 13400, 13409, 13800 Perai: 13600, 13690, 13700

Zone 4 (30 – 45 km)
Not Available

Dry Goods Only (below 5 kg)

Available Area: Whole of Malaysia (West + East Malaysia)
Delivery Fee: PosLaju Rates (click to download)
Free Delivery: West Malaysia RM 100+  |  East Malaysia RM 300+
Delivery Duration: Standard Delivery (3 – 5 working days)  | Express Delivery (1 – 2 working days)

Please note: If your are trying to order fresh produce & frozen goods to unavailable areas, you will not be able to process the order.

I want to do local pick up

The following areas offer local pickup
Area Details
Selangor ZENXIN ORGANIC FOOD
(Sri Petaling)

No. 90 Jalan Radin Anum 1,
Taman Sri Petaling,
57000 Kuala Lumpur
Tel: +60 (3) 9059 5299 / +60(3)9058 8969
H/P: +60 (19) 224 5148
Email: [email protected]ZENXIN ORGANIC FOOD
(Damansara Uptown)

43G, Jalan SS21/37, Damansara Uptown,
47400 Petaling Jaya, Selangor
Tel: +60 (3) 7496 6335
Text: +06 (12) 608 6335
Email: [email protected]
Penang ZENXIN ORGANIC FOOD (Penang)
98-G-19, Jalan Fettes,
Bandar Tanjong Tokong,
11200, Pulau Pinang.
Tel: +60 (4) 8920798
Fax: +60 (4) 8920798
Email: [email protected],
[email protected]
Melaka ZENXIN AGRI-ORGANIC FOOD (Melaka Raya)
No.585, Jalan Melaka Raya,
Taman Melaka Raya,
75000 Melaka
Tel: +60 (6) 2881299
Email: [email protected]

Payment Methods

Paying with PayPal

To pay using PayPal

Go to Check Out page, fill in Shipping Details, then:

  1. Choose “PayPal”
  2. Check “I have read and agree to the website terms and conditions”
  3. Click “PROCEED TO PAYPAL”

This will forward you to a secure PayPal payment page.

Paying with PayPal

Option 1. Log into your PayPal account if you have one.
Option 2. Or just pay directly with Debit or Credit Card.

PayPal Gateway

If you click Option 2
Simply fill in your

  • “Card Details”,
  • “Billing Details”
  • “Contact Details”

And click “Pay Now”

*PayPal is secure and encrypted. For more info: PayPal Safety 

PayPal Gateway 2

Bank Transaction SMS Notice
You will receive two SMS:

  1. The first SMS is an authorization message
  2. The second SMS is the amount we receive

When an item is out of stock, we receive less. The extra fund is refunded directly back to your bank account. Refer to image for example.

PayPal SMS

To find out more about PayPal, you can also contact us directly:
Call or Whatsapp: +6 012 7058199
Email: [email protected]